SHIPPING POLICY
Ekam Living (“we” and “us”) is the operator of (https://ekamliving.com/) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website from time-to-time.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
3. Returns
3.1 Return Due To Change Of Mind
Ekam living will not accept returns.
3.2 Refund
Ekam Living will not refund any paid amount.
4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic shipments are in transit for 4 – 5 days
4.2 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
4.3 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
5. Duties & Taxes
5.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website
6. Cancellations
If you change your mind before you have received your order, we are not able to accept cancellations.
7. Order Enquiries
For all order enquiries: https://ekamliving.com/contactus/